Does choosing a program guarantee treatment?
No. It creates a care request. A licensed clinician must determine that treatment is medically appropriate before issuing a prescription.
Frequently asked questions
The essentials, answered clearly.
If your question is specific to your health, contact VitaCare so a qualified member of the care team can help.
Contact VitaCareAre standard shipping and clinical review included?
Yes. The displayed program price includes clinical review, care coordination, and standard shipping if the medication is approved and prescribed.
Can the clinician change my requested dose or medication?
Yes. The clinician may recommend a different plan, request more information, or decide that medication is not appropriate.
Are these compounded medications FDA-approved?
No. Compounded drugs are not FDA-approved, and FDA does not verify their safety, effectiveness, or quality before they are marketed.
What happens if I am not approved?
The care team will explain the next step. Any payment reversal or refund is handled under VitaCare’s refund policy and the status of services already provided.
What should I do in an emergency?
Do not use this site for emergencies. Call 911 or seek immediate emergency care for severe or urgent symptoms.